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Contribuiți la feedbackThe new menu was tested, the taste was okay, but too little food. I don't have enough chicken.
Visits 9/4/2022 The whole food was BLAND. Tested like NO SEASONING was added to ANY OF THE FOOD. The chicken, beans and RICE, Mash potatoes and Gravy and the Coleslaw was UUUGH!!!! I talked to Mrs. Jessica. She seemed less concerned with the complaint. I don't want to say I'm NOT going to be SOON. NO NO NO NO NO NO NO NO I'm going where I'm estimated not tolerated.????????
Homeless people go around the place like zombies say 2 pieces and fill the endless water cup with soda. They asked me to move while I filled my drink. Excuse me! I haven't been to El Pollo for years. I expected corn on the cable and received corn from the cable in a container. Is that someone? If I had gone to the online menu myself, I would have seen it and would not have ordered corn. So... my bad. The chicken was good and the pickup was fast. I'm not back.
Love their food! Taste good, fair prices and somewhat healthy. Definitely more healthy than burgers and fries!
I arrived before 10 pm at the drive-through and waited in the queue. Their hours say they are open until 11 pm. When I arrived, I was the last customer and the only one left in the queue, and I was refused service. I had already driven to another location which closed over an hour prior to their listed online hours. All in all I drove more than 20 miles. At $6 an hour for fuel, it?s too much. It?s incredibly rude and disrespectful to customers not to update your hours online. I also arrived prior to 10 pm, which is what they told me they had change the hours to. I was still denied service. They really need to get new management. You can?t drive all over the city. This is beyond unacceptable.