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Contribuiți la feedbackIt’s a shame this place is in the heart of what looks to be a charming community. We were made to feel very unwelcome- the “greeter” flagrantly ignored us several times. The restaurant itself was unclean, and poorly staffed. Not just in quantity, but more importantly, quality. When traveling abroad, we make it a point to learn about the customs and make every attempt to speak the native language. I only hope that if anyone we came in contact with at this restaurant ever travels to the U.S, they don’t have this experience. We ended up leaving, without even eating. So it’s not fair to comment on the food.
It’s a pity jaw badly managed this place is. Top location, right in the middle of the town’s square always busy (purely down to location the organization and service is terrible, for such location and touristy area you would think they invest on staff? Definitely not the case. Also the place inside could do with renovation, the toilets and kitchen look old and dirty. Anyone else with a bit of money and interest would turn that place around and make it a money maker (although that’s probably the issue! In such location no matter how bad you are, it’s always going to make money I guess! what a pity.
Location is all this has going for it. But still, skip it. Poor service, poor food. Also, lots of smokers eat here. Just across the placa is an excellent restaurant called Diferent. Go there for sure! Hard to believe they are in the same location with such different quality.
Servicio muy excelente he estado pasando el dia con mi familia i la comida buenisima i la camarera muy atenta i muy simpatica
Gracies al Restaurant Es Castell!! Ahir vam anar a dinar amb la familia, hem de dir que hi habia molta gent esperant per dinar),el tracte va ser molt acollidor. Té una terrassa increible,amb unes estufes que fa goig, en cap moment vam passar fred. El dinar, ESPECTACULAR!! I el tracte amb el personal, IMPECABLE. Gracies a Neus per la paciencia i la amabilitat. Tornarem!!