Holey Boba Donut - Bedford

Went here yesterday with a friend for tea. He ordered for us both as I had to step out to take a call. I wanted a mango green tea with half ice and no boba which is what my friend ordered. The guy who works there, the one who is ALWAYS there, needs not only customer service training but making a proper mocha frappe training too. He brought out a mango milk tea to my friend but he didn’t order that. I’m lactose intolerant so he would never have ordered that. When my friend said the guy got it wrong, that guy denied it and argued with my friend. Then he made the correct drink but still charged my friend for the milk tea which was more expensive. Two other times I went and ordered mocha frappes and both times they came out like chocolate slushies. Learn your job, man. I’m NEVER going back. This place used to be great. We used to take our kids once a week after school. But this was BEFORE that guy or his parents bought the place. When it was still called Holey Boba and Donuts. That husband and wife team knew what great customer service was.

Best donuts in town!! Huge options. My son loves it

I love this Boba shop! I just started coming here with my girl for all our Boba and Donut needs! Will be visiting here whenever I feel like relaxing with a nice cold boba smoothie!

Definitely recommend this place. It is clean and bobas were delicious. Thankyou for your service.

1st time. Liked the decor and places to sit.I bought a bacon cheese and sausage kolache, Blueberry glazed and a chocolate milk.I liked the kolache. The Blueberry glazed was dry. I didn't like it.