King William Iv - Bedford

The meal at the pub was quite delightful, although one minor drawback was the burger bun. It seemed a bit cheap and lacked flavor, causing it to fall apart easily. Interestingly, my family and friends who joined later also had similar thoughts on it. Nonetheless, it's a small critique considering the overall experience. On a brighter note, the staff were exceptionally attentive and had wonderful mannerisms, which added to the enjoyment of our visit.

Disappointed that basic table management is severely lacking here, having witnessed it on multiple occasions now; tables throughout the pub get reserved signs put on hours before the actual required booking time, so preventing customers beforehand just to sit and grab a drink. In fact those customers may just get turned away! The pub also advertises as a sports bar when only two out of the four TVs work/can show sports channels, and these 2 TVs can only show the same sports channel!? So, when you ask to watch a different sport as you 've specifically gone to this 'sports bar ', you get ignored by staff who don 't then explain this to you. As for the restaurant, they randomly seem to offer table service for those just booking for a meal, however majority of the time those booked in the restaurant still have to order 'pub grub ' at the bar... So what do you want to be King Bill ... a sports bar? a friendly local pub? or a restaurant? There 's a lot going on here but none of it done well!

Arrived and it was all a bit chaotic, none of the staff were able to allocate a table and then told to find a free table which we did. Just looking at the menu and then told the table we were sitting at was required for a wheelchair user, which we were happy to vacate, but we wouldn’t have sat at the table if it had a reserved sign on it. Had to wait for ages until at last 2 tables were put together for our party of 6. We were advised there was a wait for the food as they were busy. The food was not great, expensive pub grub, one of the children’s meals, chicken strips, the chicken was dry and tough and when pointed out to the member of staff as it had been left just got an “oh sorry”. The bread on my sandwich seemed like it had been sitting for ages under a heat lamp to keep it warm. We were so pleased the King Bill had been refurbished, but it was a total let down, we won’t be returning for food.

We went as a family for lunch/dinner on 27th. Having been advised there would be the choice of two menus (regular and festive) when we booked in person, we arrived to find the festive menu was not available. Disappointing. On being sat, the two couples next to us were wearing their coats because it was so cold in the restaurant and despite asking the staff to turn the heating on, it was colder than being outside for the whole meal. This was distracting for the entire time we were there. No apology or update from staff who apparently were not aware. Some of the menu was not available and there were no obvious gluten free options so every query involved asking staff. It took 45 minutes to get the meals even though it appeared only half full. And each time the restaurant door opened, there was a significant waft of cigarette smoke from the smoking area outside. Overall a real disappointment considering the money that the brewery has clearly spent. It would have been better investing in more staff and upgrading the basics. It won’t be getting any recommendations as there are more efficient restaurants and better menus within driving distance.

I went to King William with some friends for Christmas dinner and we all loved it! the food was really good and the pub atmosphere was very welcoming. The team serving us was also very swift and polite whilst serving us, especially Ramona and Ben. Will definitely be coming back again soon!