Jemz Caribbean - Bedford

Enjoyed the food at jemz. Service was on point along with the hospitality. Must mention the plantain portions were proper. Full sized and greasy. I should of taken a pic of them before I murdered them lol.

They Gave me the wrong drink with my meal and when I rang up to let them know the inconvenience the woman’s attitude was actually disgusting. I don’t live in Bedford so I explained I don’t want to travel all the way back there 1) In traffic as it was rush hour and 2) just for a drink. It sounds small but it’s the principal and I was really looking forward to that drink too. When I rang the woman was quiet on the phone and then said I don’t know what you want me to do about it. So I asked if I can have the drink I wanted free next time for the inconvenience and she LAUGHED and said no because it costs more than the drink she gave me. The drink I did not ask for by the way… At least if you’re wrong be understanding and acknowledge you’re wrong. People make mistakes it’s fine. But she acted like one drink would put them out of business or into debt. Or could even say “you know what next time you come in I’ll sort you out, I’m so sorry about that” but no. Just pure bad customer service.

I was really looking forward to the food here but unfortunately I hated it. The curry goat was over cooked with no flavour at all. The oxtail was also tasteless, the only thing that was a bit better was the rice and peas. Really really disappointing after reading the good reviews. I was expecting a better experience.

Truly amazing food. I could not fault it, the rice, the spice, the friendly service. They have it all. The restaurant may need a little spruce up but when you're serving food this good, your customers will keep coming back no matter what! Really a hidden jem (sic) just off town, parking is available at the nearby supermarkets. You have to try it, you'll be back for seconds.

Very friendly and welcoming. I think we have been 5 times, eating in on each occasion. We have sampled the Ox Tail, Goat Curry, Chicken Curry, and Brown Stew Chicken meals. My only criticisms would be that I wish it was in MK and the tables and chairs were bigger to increase comfort.