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Contribuiți la feedbackIn my opinion, Vocelli is easily the best chain pizza around. I usually order a large pizza with pepperoni and bacon, but this time I tried their red top pizza and was pleasantly surprised. The dough was soft yet crispy with a good chew, and the crust was so delicious I ate it all. I highly recommend trying their pepperoni vocelli rolls, they are amazing. I personally prefer the Beaver Falls location over the Rochester one; the staff there is nice, friendly, and laid-back. The Rochester employees seem to be on autopilot, but who cares when the pizza is this good! Vocelli is definitely top-tier for chain pizza. Their wing flavors are also tasty, although they are baked instead of deep-fried.
This is the best pizza place in the area! I refuse to dine at or suggest any other pizza restaurant.
This is only my second time ordering here, the first time was bad, not near as bad as today. I ordered online, and paid. There are no text updates, aside from “your order has been received”. I went in, stood around for about two minutes before being acknowledged. 4 people in the kitchen. One guys pops up, asked if I could be helped. Told them I ordered online. He told the other three stoners, front counter. Probably another 2 minutes pass, in the meantime two guys were talking to the original acknowledger, talking about deliveries, and not getting tips. At the same window. I then asked the guy, “Can I get my pizza!??” He said it needed paid for. I told him I paid online, he looked at the receipt, and brought me the pizza. So, the atmosphere is of a run down inner city Greyhound station. No dining, thankfully. The pizza wasn’t bad. The customer service was ridiculous. I’m sure 75% were under the influence. Anyone who says the customer service was great, are friends or relatives. It was a joke.
My friends and I drove an hour and a half on a whim just to have this pizza, and it absolutely slapped! 10/10 would do again!
Stay away. My food literally took 2 hours to get to me, and I live 5 minutes away. Unreal. Then the driver claimed my food wasn't paid for, even though I had already paid online. Places like this need to learn some basic customer service.
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