Whataburger - Beaumont

I had a fantastic experience during my visit! Everything was excellent—the staff, the food, the service, and the atmosphere were all spot on. I really love this specific Whataburger more than the others!

The food is consistently excellent, no matter when I visit. I really wish there was a location nearby in New Orleans—that would be my biggest suggestion for upper management. Your burgers are far superior to those from Rally's Checkers!

I understand that Whataburger is a beloved institution in Texas, but after trying it a few times, I find it to be good, but not exceptional. I can't quite pinpoint why, but it doesn't live up to the hype for me. Perhaps that's why it's more of a regional chain than a national one. Still, it's definitely worth a try!

Never make reviews. Honestly the worst Whataburger I've been to. We ordered online 30 minutes before to make sure there were no problems. We went through the drive through to pick it up and they handed our food to the wrong person, the people who receivedit were going through our bags and touching the food then hands it back. They drive off and they proceed to hand the same bag tous, which in the food industry is a HUGE no. The guy then lies when we comfort him. We ask to speak to the manager who was verykind and told them to remake all the food, it took another 30 minutes before we received our new food.

This team is on the struggle bus. The wait time is extremely too long (min. 15 minutes because they lack organization and teamwork. Bless 'em! (Additional note: I don 't know what their rationale is for wearing gloves because it isn 't serving anypurpose in the context of sanitation of handling food and money and touching other equipment. Please do better!!!