Caffe Nero

Been back again since. Any excuse ! Caramelatte topped with cream is delicious! Plus very friendly staff means we will be going back often. Dog friendly too.

Tips cup is not money for staff but is being taken by management

Just to echo previous sentiments The 2 guys running the shift on Friday towards the end of the day looked shattered… ‘12 hrs with no breaks’ was muttered as they ran about, clearly not happy. Pretty sure this is illegal? Surprised the coffee was as good as it was tbf… all things considered Come on Cafe Nero, support your staff

Every time my mum and I visited here we notice that there aren't enough staff. The poor guy who was on his own serving queue after queue of people said he'd been there alone since 7am. It looked like it too because not only did he look really tired and stressed but few tables had been cleared either. The toilets were out of order too when was inconvenient but they are often really revolting in their anyway. I think in future we will visit the Old Bond Street branch which seems to be better managed and cleaner.

This Caffè Nero is conveniently near the train station. It looks small from the outside, but there is plenty of seating inside with some quiet areas. Otherwise, there is everything you would expect from a Caffè Nero coffee shop.