Slipped Disc's Brown Sugar - Basildon

What a huge disappointment; we travelled from Southend as in the past this cafe has been amazing. Today we were served by numerous teenage girls who , unfortunately, didn 't have a clue! A smoked salmon salad consisted of a few salad leaves, sliced tomato and cucumber on a plate; squashed slices of avocado 'chucked ' on the plate with a chunk of smoked salmon (unseparated slices). A toasted cheese and ham sandwich was medicore; a jcket potato with prawns was served with no more than 4/5 prawns. Our coffees were served cold with more in the saucer than the cup...we had to ask for clean saucers and napkins...znd cutlery. An elderflower drink was completely forgotten and we needed to ask for it! This was so different to our usual experience of Slipoed Discs where the food and drinks are fantastic. The staff today were friendly and pleasant but severely lacking in hospitality and catering skills!

We have visited this cafe several times and it never fails to supply great cakes and piping hot coffee. We walk regularly from Wickford to Billericay, just short of an eight mile hike, so it is a welcome pit stop. Lovely staff, they always have a smile and make us feel welcome.

Use this café regularly, it’s Freindly great menu,helpful staff,dog Freindly all in all my favourite in the high street. Always has fresh cakes and the sandwiches have never disappointed Hi to Julie and the staff

An absolute gem in Billericay! We found this cafe by chance as it said it is dog friendly and came across the most amazing venue which not only offers great drinks and food but brilliant service, dogs are indeed welcome and there is also a gift shop and record/CD store! What's not to love?

Visited last Saturday with Friend, Looked very inviting from the front of shop. We ordered Cheese Sandwich cup of Tea, Bacon Sandwich coffee was asked if I wanted Sauce. We politely requested Hot drinks be served with meal. Hence didnt happen. Even worse my friends Cheese was cut so thick, No Cup of Tea arrived at all. Was charged £9.50 for Bacon Sandwich with few broken crisps on the side??? The pot of sauce was enough to decorate 6 sandwiches, although tasted tangy Cheap. My friend was charged £8.10 for a Cheese Sandwich that looked like a 2yr old had cut the Cheese! She returned to young ladies, explained service was not acceptable, Some of the girls were so rude for want of better word down right Ignorant. Even worse tried to give her refund for Cup of tea price Only! Will not return again, as when i brought it to the ladies attention on the till, she gave an excuse that they had been very busy. She actually said come back during the week its run by Adult people, the service is good. Confirms my thoughts these girls sadly have little or No training. Not opposed to paying decent price for food but this was a Total Rip Off! Would most definitely Not recommend at all. I wouldnt have even given 1 star but in order to leave review you have to at least leave 1.