Harvester The Five Bells - Basildon

I booked a table on the 6th November for 4 people When we arrived on the door was a note that there was no heating and there had not been any for a month Why ? was we not told when we booked The table we were offered was pushed up in the corner After refusing this we were offered another table which we refused I found my own table .The whole place was freezing cold so much so we could not take our coats off. The dishes were freezing cold and when the dinners arrive they were on cold plates The Jacket potatoes were hard inside It was a disaster We saw other people putting their dinner in dogie bags to take home as it was to cold to stay there or have a desert .

The waitress was far from helpful , had to argue with her in order to get a cordial , had to ask for a salt pot with some salt inside it,, had to ask for a steak knife which seemed to much trouble , then my daughter found a hair entwined in her chicken piece which stopped us all from eating any more ,, a complete disaster of an evening x

I booked a table for 4 people on 6 november. When we arrived at the door, there was a note that there was no heating and there was no month why? we did not say the table we were offered was pushed up in the corner after we rejected this, we were offered another table we rejected, I found my own table. the whole place was freezing, so we couldn't lose our weights. the dishes were ice cold and when the dinners arrived, they were on cold tellers the kartoffels were hard inside it was a catastrophe we saw that others had their dinner in Dogie bags to take home as it was to stay cold or have a desert.

The waitress was not helpful, had to argue with her to get a cordial, had to ask for a salt pot with a little salt in it, had to ask for a steak knife, which seemed to have much annoying, then my daughter found a hair in her chicken piece that kept us all from eating more, a complete catastrophe of an evening x