Taco Bell - Bartlett

Went to Taco Bell this evening only to be hit with a STRONG smell of marijuana the second I opened my car door. A group of Taco Bell employees and their friends were all smoking pot outside by the trash cans for a long time before the friends drove off in their cars and the employees went back inside !!! . Nice to know Taco Bell pays their workers to get stoned. Who is managing this place?! Note: Photos are poor quality because they’re screenshots from the videos I took, which I’ll be sending to corporate tomorrow. When I first arrived and went inside to pick up my food, there was no worker to greet or help me. I had to wait at the counter for a while before an employee finally showed up and gave me my order since the rest were busy outside getting high. Needless to say, don’t visit this location. UPDATE: I emailed Hospitality Memphis as they requested in their reply to this review. They passed on my info to a manager… who never reached out to me and never viewed the videos I sent. It’s been over a month. Ignore the replies on these reviews that are pretending to show they care. The communications team for the franchise owner is fine, but the store managers aren’t actually reading the complaints, much less doing anything about them.

Waited 55 minutes for four items and two were made wrong. workers were standing around talking not working. nobody cared. absolutely a disgrace.

Fast and I was the only individual in line. Worked out for me!!

BEWARE!!!! OF THIS LOCATION!!! DO NOT EAT AT THIS TACO BELL LOCATED ON STAGE RD IN MEMPHIS/BARTLETT. The General Manger is an EXTREMELY RUDE, RACIST, AND DISGUSTING PERSON!! I 'm not from Memphis but visited this location only twice. The moment I walked in I was met with EXTREME rudeness from the General Manger, or at least she said she was I had placed an order through the Taco bell app and was outside of this location in the parking lot while doing so, I simply waited for the app to let me know when my order was ready for pick up. Once the App said that it was ready for pickup, I went inside to the cash register and was met with STRAIGHT GHETTO RUDENESS!!!! Directly from the General manager (Who is not a woman of color, and I 'm unsure of her origins, or nationality) I went into the store in good spirits and kindly stated that I was there to pick up my order. She asked what name it was under I gave it to her, she said rudely We don 't have your order ... i told her that i had just placed it in the parking lot of their store on the app... she said Well it wasn 't at this store in a VERY RUDE condescending manner. I remained smiling and in good spirits as i showed her my app that did confirm it was ordered at that location She then got very loud with me and shouted WE DO NOT HAVE THIS ORDER AT THIS STORE! i was confused, but told her that Yes my order is here at this location, she rudely walked away, this lady NEVER even checked with any of the other workers, or look around the store, seems she was MORE interested in mistreating a woman of color than anything else. I saw her not be as rude to white or hispanic customers, but to me she was way over board!!! Finally after at least 15 minutes of her telling me my order was not at that location one of the other workers came from the drive thru window, grabbed a bag that was sitting there, asked my name, and it turns out IT WAS MY ORDER... with the same name and address i gave the rude racist General Manager, i told the young lady thank you for finally giving me my order that i was told REPEATEDLY wasn 't even there at all. I ended up going back to this same Taco bell weeks later (without realizing it, being that Im not from Memphis).. and the General manager repeated the EXACT same rudeness as before except she went EVEN FURTHER this time. i plan to contact Corporate to explain the rest, she should in NO WAY WHATSOEVER deal with the public or in food service. Whoever actually OWNS this location should get rid of her immediately!!! She even spoke as if there was no one higher to file complaint with, as though SHE was the owner and had final say.

I just love this taco bell! No matter what time of day you go the people are so kind and friendly. The food is always hot and the order is correct every time. They set the bar high for the other fast food places in the area.