Papa Gino's - Barnsley

Pizza was ordered via Barnsley Eats site. 1st the order was marked as delivered but hadn 't been recived. A call to the restaurant and was told ' its on the way darling ' .The food arrived 20 minutes after the call ... the food was cold. A further call to complain got the response 'it can 't be ' and an offer of a discount on the next order...explained that no further orders were likely to be made. The person who answered the phone on both occasions was both rude and condesending. Very poor service

I will never order from here again!! Food was 25 minutes late after already waiting for an hour. Ice cream was missing. Chips and Mozarella sticks were freezing. Portion size was ridiculous with the price in mind! Delivery driver dumped the food on my doorstep! I was refunded for the missing items but nothing else. AVOID THIS PLACE! Spend your money elsewhere!

I placed an order through the app at 5:15 PM and received a confirmation email at 5:39. The money was deducted from my account at 7:15 PM. I called the Goldthorpe branch only to be told that my order had been cancelled. The confirmation email included my email address, phone number, and residential address, but the store did not contact me in any way. I will never use Papa Gino's again. Avoid at all costs.

Mixed Grill Kebab- You have the choice of shish kebab, donner kebab, and chicken kebab. It is served with salad and sauce on naan bread. Unfortunately, my naan bread seemed to have disappeared as I couldn't find it. It turns out I had actually ordered garlic bread, so perhaps they assumed I didn't need the naan bread. Overall, I didn't find the meal worth the money. This was my first time ordering from this place and it will definitely be my last.

Received 2 pizzas on delivery both pizza bases burnt and not edible phoned shop and got the cleaner ..phoned the day after and was offered £3.90 off my next order WILL NEVER USE THIS PLACE AGAIN would have expected better customer service stick your burnt food where the sun don't shine