Vienna Cookie Company - Baldwin

The worst experience I ever had when I could give it 0 stars, I would never recommend against i DON’T, and I don’t like to leave bad reviews, but this deserves a reward. This is horrible! their hours are completely out, I guess they open and close when they feel like very bad customer service.

Usually I don’t post reviews, however my experience wasn’t pleasant I wouldn't recommend this bakery to anyone. Is my honest opinion as a first and last time customer

*I have been here a few times I always get ignored this is definitely the last visit here. The place is dirty and the service is no where near good , i called the person whom answered was ridiculously rude ,I will never order from this place I don't reccomend this place at all !!!!never, ever coming back to a place whose staff has NO RESPECT to its customers ,NEVER!!!’ Zero stars ….

This cookie company is absolutely amazing!!! I order and have them shipped to Idaho. These cookies make wonderful gifts and the quality is excellent along with the packaging the cookies come in. Very high quality. The owner and staff are amazing. I highly recommend this company to anyone in the US. THESE COOKIES AND CAKES ARE AMAZING!!!!! ?

An angry and disturbed person in the community is harassing the Vienna Cookie Company online and posting negative reviews from multiple accounts.PLEASE IGNORE THESE FAKE REVIEWS.These reviews are obviously fake, since there hadn't been a review in 15 weeks (all good) and then suddenly 5 bad reviews in 2 days and 3 within 2 hours one day.The Vienna Cookie Company is predominately a specialty gift mail order cookie company with a small gift shop that ships all over the country not a retail bakery.All of the products are freshly baked, sealed, refrigerated and delicious. They make wonderful gifts.The Owner is a delightful woman who handles all of the walk-in customers personally who do visit the gift shop on occasion. Walk-in retail is a very very small aspect of this business which is handled by the owner directly, not by the baking staff.The bakery has received the highest sanitary ratings from the NYS Department of Agriculture and Markets.Any claims made in these fake reviews are false and are harassment.Please visit or order from the Vienna Cookie Company the next time you can't think of what to give someone.