Casa Ofelias Bakery - Baldwin

I visited the shop hoping to indulge in a sweet treat. When I arrived, the store was completely empty. After several calls and ringing the bell, someone finally came to assist me. The prices for the cupcakes and cakes varied quite a bit. I decided to order a vanilla cupcake with strawberry icing, a red velvet cupcake, and two cookies (chocolate chip and macadamia nut). The cupcakes were priced between $3 and $4 each, while the cookies were 2 for $1.36. The slices of cake ranged from $6 to $7. The strawberry topping on the vanilla cupcake was a light whipped cream, while the icing on the red velvet cupcake had a subtle cream cheese flavor. Overall, the cupcakes were enjoyable, but the cookies were just okay.

I found a cockroach in my Ofelia bread, and I wasn't expecting extra protein, yuck! On top of that, the staff was really rude when I brought it up. I do not recommend this product, and they definitely need to clean up their act.

I visited this restaurant to give it a try, but after waiting for five minutes without seeing anyone around, I was disappointed. I rang the bell and called out, but no one came out from the back. It's hard to understand how a business can expect to succeed when there aren't staff members available to serve customers.

First of all this place is supposed to open at 11 am. It’s noon and I walk up to this place with an open sign and tried to open the door. It’s locked. I see the woman inside the shop chatting with someone in the background and she is putting bread away and completely ignoring my dumbfounded expression. I’m standing outside scratching my head because she sees me outside and is completely ignoring me. The store says open and the door is locked. My husband gets out of the car and tried to open the shop door as confused as I am. The woman comes out and tells him the shop opens in 5 minutes. Why don’t you put a sign on the door saying closed for lunch reopen at 12:15? Why do you just lock your doors and leave your customers outside baking in the heat .?

Beautiful, delicious pastries. The store looks clean and well organized. Staff is courteous.