Chipotle Mexican Grill - Austin

Be wary of the chicken. For some reason I always get slight food poisoning no matter the location but this is the worst. The first time I ate here I didn’t get full blown diarrhea but this time I had to leave work early due to the pain and constant trips to the bathroom. The chicken tasted fine, it wasn’t busy I went around noon yesterday but never again.

The food I ordered a couple of days from this facility had a hair in it. When I went to customer care, I was only able to talk to a Bot that said thank you for feedback, we'll do better in the future. I want my money back for an entire quesadilla I threw away. I expect better Chipotle!

Back to back poor experiences visiting this location. Both times they were out of protein options during dinner hours, and gave small portions.

For some reason when you ask questions about the serving sizes because they will sit there and put a tiny scoop of meat and when you ask for a actual portion they will go around and charge you for double meat when you're really only getting one serving size.... And when you ask about it the girl is quick to catch a attitude.... Had to clarify with her I'm not asking you this to sound rude ? So can you not. Point is they will charge you extra for the tiny portion they under serve you on

Consistently unpleasant, not rude but difficult. Slow food and small portions.Also, what’s up with not being able to call the store? You’d think Chipotle would make it as easy as possible for customers. Please train your employees better and have better systems in place.