Mcdonald's - Aurora

The staff here is fantastic. They encountered a minor technological issue while processing my order, but they went above and beyond to make sure I didn’t have to wait long while they fixed it.

The staff was on break while every table in the restaurant was dirty and unkempt. The trash bins were overflowing, the drink station was a mess, and it seemed like basic cleanliness was overlooked. It's frustrating that a simple task like wiping down tables or cleaning up the beverage area couldn't be done, let alone taking out the trash. To top it off, there were signs of drug use in the bathroom. Overall, it was a disappointing experience, and it's clear this place is lacking in effort and professionalism. We definitely should have chosen a different restaurant that values hard work and customer service.

The morning staff at this restaurant is incredible! They provide some of the best service I've ever experienced. Huge thanks for their hard work and outstanding customer service! Oh, and my five-year-old son, who thinks of himself as my boss, said it was the best breakfast surprise he's ever had!

Do not come to this place, especially not the drive thru. terrible customer service -0 rude worker said: "they have no money to pay"? if I wanted to use an app coupon.

So kind and patient with our special needs students