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Contribuiți la feedbackOur service was so fast and friendly. The server that took our order put it into a handheld computer and before she left our table our drinks were already brought to us. When we asked for suggestions she was very good at providing answers. I'm really sorry that I did not get her name. Our burgers were delicious and our server was great at bringing hot fresh additional fries. Also, on checking back to make sure everything was good. It was probably the best Red Robin experience I have had to date.
I have enjoyed Red Robin for many years. This occasion was my birthday and I brought my daughter with me for a girls lunch. The restaurant was not anticipating as many patrons this day that they received. There were only 2 sections open, and our section had between 9 and 11 tables (ours included) during our visit. Thankfully the team had food runners. Our server was the only one in our section and handled it with ease, and I'm thankful. It wasn't the most attentive service I've had there, but that is by no fault of our server, he was great. I'd recommend this restaurant because even with an unexpectedly heavy flow of parties, the team appeared to work together to create an enjoyable experience.
I usually find it not necessary to rate so low, I am quite easy to please. I will begin with the good and end with evil. Waitstaff at this Red Robin is exceptional. Friendly, fast, smiling faces and a real willingness to serve. Great job guys! Eat... if you haven't been in a red Robin and had the sweet potato fries, then you miss. My son and I traveled about 12 hours in the night before and were 3 hours sleep, so we were very hungry and not disappointed. I had Teriyaki Chicken, but in a pack. It's the worst, but so good. I had to use a fork in the end, but I didn't care. My son had the Southern Charm Burger and he fought to eat it. My friend had the Whiskey River BBQ packaging and loved it. The bad part. The ladies' toilet was shameful (see photo). I'm confident it was a huge germ pool. My friend said there was a hole in the wall of the middle wall so big that you could see clearly in the next stable. The sink and a later conversation are where I fight. Why should a brand name like Red Robin not properly install a soap dispenser and put the paper towel in its dispenser? Two whole soap cartridges just sat on the bathroom counter. No soap in the suspension dispenser and literally water EVERYWHERE. I slipped in and went to the counter. The soap dispenser cartridge cannot be used for one reason outside the suspension dispenser. It is difficult to get soap without touching anything, any other person who used the toilet room. It is literally like a natural science project. I will certainly share my photo on their website. Why do you ask? Well, you can thank me later for stopping the spread or the outbreak of a poop-born disease.? The Petri court of a bathroom was made so much worse when it was discussed with someone who heard us talking and they said that the soap had not been in a real donor for a long time. You said they mentioned it before in the restaurant! So this was not a NEW problem?....rating sits at 2.
Well ordered their new smashed BBQ brisket chips. Buyer Careful. The pictures are definitely not what we have. I guess no one checks that two orders only mean that not one in half, because if we have two, that's even bad. Oh, BTW we had delivered our food so they thought they could just tear us off. Because the rest of the order was correct. I'll give them that. Without these jokes, life is hard enough. If you could give a zero, I would.
Our service was so fast and friendly. The server that took our order brought it into a handheld computer and before they left our table, our drinks were already brought to us. When we asked for suggestions, it was very good at providing answers. I'm really sorry I didn't get her name. Our burgers were delicious and our server was great to bring hot fresh additional pommes. Also in the review to make sure everything was good. It was probably the best Red Robin experience I had so far.
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