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Contribuiți la feedbackOverall, a typical chipotle franchise experience. The differences I immediately noticed were very narrow parking spaces. The young lady obviously hardly gave a full sip of any article. I am not sure whether this is the case because it has been pushed back over quantities before or what. As much as everyone is now charged for food.... Skiping the quantities is really driving it! I let it go and went to the dining room. It was dirty! Table floors. This seems to have become a "standard" in many fast food type facilities Post-Covid, I noticed... with the apology that 'not enough staff' to cover everything. Cleanliness should never be a victim considered by any food service business! On a positive note, the round wooden table section was a beautiful decoration; and printing the code to the toilet room at the bottom of your receipt is brilliant.
If it’s not the most convenient Chipotle location for you, go to the other one. They gave me the wrong type of taco and there portions are relatively small (picture is a “full”bowl pushed to the side) but the takeout orders are usually 30min late. I’m never sure when their in-store ordering is open or when it is only online. Small parking lot.
Worst chipotle I’ve ever been to and unfortunately the closest to me, so despite telling myself not to go there again, we always end up doing so. Ordered delivery and they totally botched the order. Did half chicken half steak only got half steak. They also forgot out queso. And there’s no way to request a bill adjustment on their app. Ridiculous all around.
It must be a job requirement to be rude and miserable to work here because I go to this location every week and the staff looks at you like you’re bothering them by ordering food. They ALL mean mug you like they wanna beat you up the entire time. Every single employee is rude. I get terrible service every time I go here. The food is always dry and they’re always out of something. The girl audibly sighed when I said I wanted a large chip bag. Like the whole staff needs to be fired. After leaving this location im just drained from the negative energy of the staff. Do yourself a favor and just go to the Downtown Decatur location because they’re so much kinder. I really don’t like anybody who works here.
The worst chipotle I've ever visited. I love chipotle, but the state of this place made me just turn around and leave. The woman adding the toppings had a huge mess on the counter, all kinds of ingredients spilled all over the place and no attempt to clean anything. As if that wasn't bad enough she kept leaning her gut into the burrito she was making every time she reached for an ingredient...