Dunkin' - Ashland

I cannot stress enough how awful this location is. Incredibly discriminatory and openly defies ADA law. Had the police called on me several times just for existing. And yet somehow I have no issues when the manager Jakson is there, so you tell me where the problem lies. The current English speaking staff needs some serious training or to be fired because they're awful and if they're willing to break the law when the boss isn't around who knows what else they're up to? Wouldn't trust these people with my food at this point even if I didn't get constantly harassed here.

Holly is great! she truly makes this place what it is! always a smile on her face!

This is always been my favorite Dunkin in Ashland as it’s so convenient to stop on the way to work, but lately my drink has been missing the extra espresso shot I always order. I’ve mentioned this to an employee, and they said I should order an espresso shot, but did not notice that I did, and always do. It’s really a bummer because it’s so disappointing to see a milky drink and the ratio is off completely. It wasn’t bothering me the first few times but now it’s super frustrating and I think I’m going to stop coming here in the mornings. The people are lovely and it does seem like they are just overwhelmed with the amount of drinks coming in. I don’t know if they need more staff or whatever but I totally understand if that’s the case. Although I am empathetic, it’s just really annoying and I don’t want to stay. It ruins the morning, but it definitely is a huge bummer.

Everyone that works here is so nice. They're always super busy but they always find the time to serve you with a smile.

Since I was a kid , I could not stop coming here.???