Paper Duck World Buffet - Ashford

My god daughter requested to come here for lunch. Its been a few years since we were last here and she wanted to try some different things. First the positives. For lunch it has a decent selection of dishes that would satisfy most people. And the price is reasonable for what you get. Now the negatives. The phone number on their own site is wrong so even calling to book is hard. And the staff are moody on the phone and in person. Not everything they advertise on the menu is actually available. Food quality is just about acceptable. Some dishes have clearly been there a while or been reheated. We were one of only 2 occupied tables and our order of 3 drinks was still wrong. My 3 star review is probably being generous

Firstly Paper Duck is under new ownership as Nom Fuh or something similar . They currently have signs for both. Paper Duck over the door that doesn't open ! and Nom Fuh over the one that does. The telephone number and email address on their website is for the previous owners and they have not asked them or organised to have the previous site taken down or published new contact information. I went along anyway as I have been going to this particular restaurant over the years and it has been lovely NO MORE !!! As on previous reviews as the restaurant is really quiet no wonder since you can't get a reply on any query !! the food is luke warm, overcooked and dry. Ironically they didn't have duck !! they did have pancakes, cucumber and hoisin, so looking good but then.... no they had crispy chicken that looked more like the scraps you get from a fish and chip shop than identifiable as chicken. It is such a shame as this place was lovely. I mentioned to the staff all of the above comments and he said that management were looking to rectify in the New Year. I told him he wouldn't need to as if nothing changed the business would have to close anyway. Let's hope this didn't fall on deaf ears !!!

Terrible disgusting food. Do not go here. Nothing was edible, the duck was tiny balls of fat, springs rols tasted vile and the soup looked scary with a film stuck on it! the ice cream fridge had mold on the door.

Review on behalf of my mother who had a very poor experience today Cold, tough chicken, chips very cold

Absolutely horrid... food lukewarm..a extremely rude Thai lady who really doesn't care what you say... this place was so good and since it's been taken over by this Thai lady and her English husband it's really gone downhill...never again, and I'd advise anyone to stay away... YUK YUK YUK