Crossbush Beefeater - Arun

We booked a family Xmas dinner. Firstly on Xmas eve I was emailed to say my booking had been cancelled. No apology or explanation. We had to drive to the pub at 10pm on xnas eve to sort it. Was told it was a computer glitch! However we had our booking When we arrived Xmas day the starters were acceptable albeit very small. But the mains were hugely disappointing. Roast potatoes soggy and cold. We supposedly had fillet steak but it wasn 't it also had puff pastrybwhich was undercooked and soggy also we were supposed to have creamed spinach but we had 2 stems of small brocolli. My sons roast beef was actually a steak cut into two. He had frozen peas and carrots. He should have had Brussels and parsnips but were told they had run out even though it was prebooked. Then the desserts came the Xmas pudding was microwaves so much it was tough. My husbands cheese board with 5 cheeses only had 4!. Very very disappointing indeed. The manager did arrange a refund for us which was very much appreciated. But after this I very much doubt I will be revisiting.

Despite being very busy, Saturday before Christmas, the service was amazing! The food was, as always excellent, and nothing was too much trouble for the staff. One or two customers were being impatient, and rude, but the staff remained calm and perfectly mannered. Sad to see some guests being silly with food, such as taking 5 muffins each, but a moments wait and the next tray appeared, warm from the ovens. I have to add, the poached eggs were, again, perfect!

Had a lovely meal this evening with my husband and granddaughter. The food was delicious and the service was excellent. Freddie was our waitress and she was very helpful and attentive, checking up on us occasionally but not overwhelming. The ribeye steak was probably the best I have had. Will definitely be making a return soon.

Had a really lovely meal to Celebrate my husbands birthday, staff very friendly especially our waitress Emma

We love Kirsty, the lovely lady behind the bar who works so hard and is very thorough, friendly and a good laugh.