Arby's - Arlington Heights

I was hungry wanted something good but not expensive or heavy since it's dinner time. Decided to try Arby's since it's near haven't went in year's. The lobby's finally opened! The cashier was helpful helped us decide what to eat, while I was there I heard the drive-thru was busy. Not bad, we got two small meals 9-piece nugget for $23.

So glad to see this place open up. Ordered the Sweet Spicy Luau Chicken Sandwich, the double Roast beef and curly fries. Had to wait a bit longer for the chicken, mostly fish coming out of the fryers on Friday. The food was fresh; and some of the staff were too (fresh/new). Still new, but no hiccups that I noticed. The bell was rang 4 times before we left, so they're doing a great job, keep it up! This place is a welcome addition to the area.

Though they are understaffed at times, they go above and beyond to get things done properly and quickly. The manager is a great guy who cares about his customers and employees from my observations.

My order arrived pretty quick. My hot beef and cheese sandwich and side of fries were ice cold. The sandwich was wrapped tight in paper, but when I opened it, the contents of the sandwich was spread all over inside the wrapper and very little between the bread. The sauce was leaked everywhere. So everything was soaked. I requested napkins and utensils but was not giving any whatsoever. There was no way I was eating this. I will not be ordering from this establishment again. It was my second chance with them, and both times I paid for a meal that was not edible.

Super delicious and well packaged. They are doing their job well. Delicious.