Razzoo's Cajun Restaurant - Arlington

We ordered the Shrimp Etoufee, Chicken Etoufee, Kids Cheeseburger plate, and Kids Popcorn Shrimp plate. The two etoufees were served on dirty rice and included small toasted bread. The Shrimp Etoufee had the option of having 3 meats without extra charge.They tasted good. The popcorn shrimp batter was thin and just right so you get more shrimp bites not a mouth full ofbatter. Nice atmosphere and our waitress was really good.

One time we went and the service was excellent. Another two times it was okay. I think it depends on how busy they are but we are spacing our visits to get excellent service. The food was great also

Razoo is always a hit. Great drinks great Louisiana flavor but tonight our food was cold. Tuesday Has special drink options in reference to fat Tuesday

We were inconvenienced when we tried to call ahead of time to place an order. So we get there the young lady was nice even though I was not satisfied with the excuse she have for them not excepting orders for pickup over the phone. So we get homewhich was about 15 minutes away and to our surprise the order was not correct. I called immediately and the manager on dutyassured me that we would be taken care of since we couldn't return. My fiancé had to go to work. He said take pictures and Idid just that. Well we called ahead again and we did not get taken care of as told to us. So to pay almost $65.00 forfood,beverages and a dessert is absurd. We were messed over all the way around. Worst customer service experience ever. Razoosmay have had other people play games like that but we are not those type of people. The innocent people has to suffer for theway others have acted. It's like someone went in our seafood plate took a huge portion out. The pasta was cold... cheese thatwas on there didn't even melt. It had no flavor, skimped on the meat no sauce and no extra cheese or extra sauce as I requested.This is my favorite dish from Razoos. So i knowww what it should be like. Just terrible. I don't even want to give thislocation no stars. Guess what she finally agreed to at least give us one of the orders and it must have been old because it wascold and still skimpy. We also saw a line of people waiting for pickup and soneone else was there as well with a do over! Wow!!I love Razoos but this location was my first time there. Never everrrrr again!!!

I ordered the shrimp and catfish combo. They have downgraded the quality of their food. Breaded shrimp. And imitation catfish. The reason I know is because I was there in November 2021 gave them a glowing review on Yelp. I recind my review want my moneyback. Horrible.Food left a bitter taste in my mouth. I brushed and gargle can?t get taste out my mouth.