Dunkin' - Ardsley

Today I ordered hot chocolote for my daughter. It tasted so different that it usually was- very diluted, watery. I came to a DD employee, told him that I was not satisfied, that my drink didn't taste as usual. He just put a new cap on my cup claiming thathe added milk, instead of making a new drink. The taste remained the same. Their customer service sucks!

The absolute worst Dunkin I've ever been to. I waited 45 minutes to get a latte. The place is disgusting with trash and food scattered about.

Ordered large coffee. Server gave iced coffee even With cream. Maybe halloween Joke. WHO would drink iced coffee In 52 degree Weather. How did he End up with ?iced coffee? when it was not even mentioned. No time To argue today. Just do better nexttime?. After a couple of sip though, the drink is not bad. But again hope they give what you order

Ordered ahead and still took 30 minutes for a simple order. Got there and they were making food orders one at a time. 2 staff working, 4 standing around not helping. Will not visit this one again.

Concerning Dunkin Donuts and I am a big time customer of this franchise I can say that the place is one of the cleanest Dunkin's that I have visited... and that also applies to their restrooms. This place has 2 of them , and they are kept veryclean and well stocked. That means a lot to me. You can tell how much regard a place has for it's customers by how well theymaintain their restrooms( if they have one.