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Contribuiți la feedbackI have some quick sushi withdrawal. the quality was fresh and good. I ordered 2 roll and got the wrong roll for one of them. I also ordered the affenhirn appetizer (sleep fried avocado filled with spicy thunfish, crabs and cream cheese (although I did not see, provided it was mixed with the cream cheese)
The food was great!Pros-Bulgogi was tender and flavorful-Jepchae wasn’t oily and flavorful-the dragon roll was so yummy and not packed with a lot rice. A good portion.-my boyfriend loved the kimchi gigae-the dumplings/pot stickers was amazing and crunchyIN BETWEEN-jajameung was on point but noodles were slightly hard.-shrimp tempura was good and fully cooked but it almost tasted a little too slimy. I think it’s more of my own personal preference for it to be cooked a little more but to each their own.-dolsolt bimbimpap did not have a taste to it. Seemed like regular rice with veggies and meat. However, I loved that it had a lot of variety of veggies.-side dishes were good but a little dry. The kimchi didn’t have a bitter taste and was crunchy but was really dry.Cons-the automatic 18% tip may be a little upsetting on a day they’re missing orders or getting a bad server. However, on the day I went they served us rather fast and timely.-seafood pancake was soggy and did not have as much seafood as anticipated. There was a lot of bell peppers.-we got a non refillable aluminum can of coke for $3.TIPS FOR NEW CUSTOMERS:-only order the large portion stuff like jajangmuen and bimbimpop when you have a party of 3+. It was such a struggle to finish all the food.-surcharge as of today will be $10 for leftover food.
Head to the downtown location if you want great customer service and an enjoyable experience. Service was the worst here than I've ever had anywhere. From the start to end of our dining experience, we didn't receive a single thing without asking. We seated ourselves, asked to order after waiting 30 minutes, asked for utensils, tongs/scissors, the bill, and takeout containers. Not to mention, we got our water halfway through dinner. There was no waitress designated to our table and we were just ignored the entire time, probably because we had a handful of kids with us. Meanwhile, tables near us were checked on multiple times. Staff also acted annoyed whenever we did ask for things we should've received. Granted, we went on a busy night and staff appeared short handed, but how do you justify the 18% gratuity for no service on top of a 4% credit charge? Definitely not going back and would not recommend.
Amazing food! A little research is needed to be done prior to going, so I can see why there may have been negative reviews for those who didn't know what to expect. We did ayce Korean and sushi...the food was phenomenal. I lived in Korea for a year and it was like I got to visit again! Just order sparingly as the plates were large. A must have experience!!
Overall look and feel was excellent. Service was great but I would have enjoyed it alot more if I would have gotten my food at the same time as the person I was with. Their food came and I sat waiting while they ate. Then one of the employees comes out after what felt like forever to tell me the chef had made the wrong dish so they were now just starting on my dish. By the time my food arrived my friend was already finished eating. And the wait was so long I kinda filled up on our appetizers while waiting. Don't get me wrong the food was awesome but I was very displeased with timing.