Pho Hoang - Arcata

I try not to write reviews I think might affect businesses in any negative way, but I tried to give this restaurant three chances before I finally decided to write my review. First time I visited, it was many years ago, almost 4 years ago. My order came out wrong and it was tasteless. But it was my first time and I thought it might’ve been just a mistake that they mixed my order and did not get it right. It was simply a veggie pho, however, they gave me meat pho broth with vegetables. Vegetarian should mean only vegetarian, no meat, no animals broth and no meat. Just vegetarian! I never went back because I did not like to spend money on bad quality food and at a place that doesn’t not honor customer food requests. When I go dining out I would like to enjoy my meal safely because I am taking a break. After I got married, my husband tried to convince me that it was a good place because he had never had any issues. But at the same time he only orders the same dish. I decided to go with him, and after we ordered, our drinks this time never made it to the table. I was not so impressed by the customer service, but I thought maybe they are very busy and it was an honest mistake. Our orders were okay, I was very scared to order anything so I just got the fresh spring rolls because I can at least see what’s in it. He got the usual order yellow shrimp curry. Because he is a pescatarian. No meat. Yesterday, a friend of ours invited us to go for pho. I was apprehensive about it but I thought it would be nice to have something warm like pho since it was a cold no night. I’ll start with the service: We waited 20 minutes and no one came to take our order. I had to flag them down to get our order. The person who took our order did not take any notes. We orders two drinks, vegetarian egg rolls, one vegetarian yellow curry, one shrimp yellow curry, and one seafood (only shrimp) noodle special. One drink made it to the table, I got completely different order, the egg rolls were chicken egg rolls and they were ice cold, and we got chicken yellow curry. So the only thing that was right it was the veggie yellow curry. Everything else is a complete different order. We sent back the chicken curry to get a fresh shrimp yellow curry, and the egg rolls as well to get vegetarian cooked properly. It almost terrified me to find out they send back the yellow curry with chicken pieces and same broth with some shrimp. I send it back and I said we do not want it and we want it to be removed from our orders. They bring back a third bowl of shrimp curry and this time they swear it’s fresh! I told them I do not want it and they need to remove it from our orders. We decided to share our orders and just call it a night. The nightmare continues. We found out the seafood special rice noodle pho had beef broth instead of just seafood broth. We were horrified by the entire experience. This was extremely disappointing and honestly scary. If you can, avoid for your sanity sake and to safe your money! Dietary restrictions: Be careful they do not change or accommodate to your restrictions. Service: Dine in Meal type: Dinner Price per person: $20–30 Recommendation for vegetarians: Would not recommend Vegetarian offerings Not sure Parking space Somewhat difficult to find parking

What a great place! The meatball soup was delicious and just what I needed on a cold and blustery day! Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Soup Recommendation for vegetarians Highly recommend Vegetarian offerings Vegetarian menu or section, Clearly labeled vegetarian dishes

Great food. Service is hit n miss. Atmosphere in decline. Food: 5 Service: 4 Atmosphere: 4

This was an awesome spot for lunch. The prices were surprisingly reasonable for the touristy part of town and the portions were huge! Super tasty food and Thai tea. I would definitely recommend stopping here if you're in the mood for something besides sea food and diner food. Vegetarian options: There are quite a few vegetarian options at this restaurant. Parking: It's like anywhere off of the Arcata square area- you have to drive around the block and look for a spot nearby Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Parking space: Somewhat difficult to find parking Parking options Free street parking

Picked up a phone order placed for a family celebratory dinner. The food and service were very good. Everyone was pleased with their selections. Service: Take out Meal type: Dinner Price per person: $30–50 Food: 4 Service: 4 Recommended dishes: Coconut Shrimp 6 Tom Dua Chien, Crispy Egg Rolls, C4 Yellow Curry Parking space Plenty of parking Parking options Free parking lot