Derby Restaurant - Arcadia

Hate to write this review but our service was one of the worst I 've ever gotten. Our reservation is at 7pm and didn 't get seated until 7:20pm. We had an older lady who gave us a menu and didn 't come back until 7:50pm. Noted we didn 't get any water or bread while waiting. Finally we put in an order and appetizers did not arrive until 8:15 (30 mins+ . Then entree did not arrive until 9pm. It 's been two hours at this point! We quickly ate and just wanted to get out of there as desserts would prob been another 30 mins. Worst of all, the older lady who I felt bad for, was condescending and rude. She would talk to all other tables and did not check in nor acknowledge us throughout the meal. Someone else came to refill our water, gave us more bread. I had to ask the other person that I wanted dessert to go since she was too busy chatting with another table for at least 10 mins. When she finally came to us she got upset and said you shouldn 't have told them you want dessert to go well okay I wouldn 't if you were non existent for the past two hours and I needed SOME service. Customer service was the worst, and you think the food would make up for it. However this is worst than Outback Steakhouse, the steak was dry and covered in a cream sauce. For this price I rather go to a more reputable steakhouse, they cannot say they are a long institution and think it 's an excuse for bad food and service. We 've been to Musso and Franks and Lawrys multiple times and both have been around for a long time, but at least their service and food match their reputable name. Save yourself the headache.

Amazing old school steak house . The staff here is very professional and the food is perfect! The bar is great and wine list is very approachable. If you want a can't miss old school steakhouse go here!

Excellent service, fantastic food...Spence was personable and extremely knowledgeable as he helped us navigate the menu. Highly recommend the Derby and we will def be back soon!

Always enjoy The Derby! They made our Anniversary very special. Our server was very attentive and friendly. Our filet was perfectly seasoned and cooked. And my Sidecar cocktail was delicious.

I came for Dine Arcadia Restaurant Week, which is a great time to try the Derby if you haven't been. Lunch or happy hour is also a good option. The staff was wonderful and accommodating, and the food and drinks were great as well. Old fashioned was delish and steak was cooked perfectly. My favorite part about the Derby is that it is like a time capsule back in time, in the best way possible. Classic red booths, fireplaces, red brick, stained glass, lovely bar area, and nods to Arcadia's horse racing history throughout!