Chipotle Mexican Grill - Annapolis

This place is absolutely horrible. I came in @720 pm. I wanted a brown rice bowel with double steak. They attempted to give me rice so old you could hear it hitting the bowl. When I asked for fresh rice the manager seem to have an attitude. The steak looked hard like kibbles and bits. So I just walked out because I felt myself getting upset. I will never patronize this place again.

The chips were so salty I had to throw them out they had no salad dressing, brown lettuce, overseasoned chicken, no fajita veggies, and no chipotle sauce. Skimped on the under prepared guac too. Hadn't been there for three years and likely will never return. I was told nothing is made or fresh after 6pm. I was there around 7...

Second time I?ve had half my order completely missing on delivery. Had to drive to the store and order what was missing. People working there don?t seem to be trained on ordering procedures for anything other then a basic burrito. The guy handling the register appeared high as a kite. I saw several people asking about their online orders which were missing or not made.

We always like Chipotle, a great option for the whole family. We visited during the boat show so the town was pretty crazy. Unfortunately, service was a little slow and the restaurant was a mess. Looked like they might have had staffing issues. Still a good lunch.

Don't bother using this location! We ordered through doordash. This was a re-order because our first order was missing almost everything and what was included wasn't ours, and we were hungry so instead of getting a refund, we asked to have our meal re-made and re-delivered. The re-order was wrong, too! I can't believe it. We were missing the food again. We ordered five meals--two burritos, two chicken quesadillas, a kids meal, and a side of chips and queso. Again, the chips and queso were missing, kids meal missing, our burritos were chicken with rice and cheese instead of what we ordered (didn't even order any chicken burrito! We had one carnitas with guac and one steak, which both cost extra). The burritos we did get literally fit in the palm of my hand, and I'm petite 5'3...I don't have big hands. Not a 17 dollar burrito. The doordash driver was asking them to double-check our order, and he said they were rude, refused to, and busy. Literally every time I've ordered from this location, our order has been wrong or missing something. Never again. Chipotle management needs to do something about this location.