Western Grill Steak House - Andrews

Had the lunch buffet. It was good. It's was a busy seat yourself place at lunch. Their salad/dessert bar was very good. The main buffet is just okay but filling. Not a large selection though. Older looking place but seeing where it is, I can understand why it is busy for lunch.

I hate to say it but I am devastated to discover that the food is so good here! We have been staying with my in-laws for a bit now (in the process of preparing our house to sell and buy a new one) and so we have been exploring restaurants in the area for once, which I 'm sure we will be continuing to do when we come back in the future too. And frankly this is the best steak kabob, rice pilaf, and fries that I 've had in a long time. It beyond hits the spot! Where we went wrong, however, is by ordering it for pickup via DoorDash, as that is what comes up as an option via Google. I am disabled and currently very sick so I sent my husband to pick it up for me and when he got there, they said they had the order and that it would be right out. The manager brought the food out and asked him if he would be paying with cash or card. When my husband explained it was prepaid via DoorDash, her friendly demeanor changed and she LAID INTO HIM about how you DoorDash drivers know better than to come in here like customers! You are supposed to go in the other entrance and pick up your orders there! He explained he wasn 't a driver for DoorDash and didn 't know anything about that because it was a pickup order for his wife but she couldn 't care less. It 's too bad the food is so good because if you treat my husband poorly, we aren 't coming back to keep giving you our money in the future. Please fix how you treat people! Even if he was a DoorDash driver, that behavior was uncalled for! Everyone has feelings and it 's still money coming into your business!

Food is decent but very over priced, the waitstaff friendly and willing to assist where they can and it's nothing much to speak about the decor since they haven't done much in over 10 years.

Husband order a ribeye. There was so much fat on the steak that they brought 2 steaks to try to make up for the amount of fat. My husband took one bite out of the only piece of actual meat available and spit it out. He said it was the worst thing he ever tasted. His baked potato was also inedible. Cold and hard. I got catfish which was ok. Definitely not worth the $60 bill. Will never go back. Server was nice.

Salad bar is good. Service was fine. BUT the thing that aggravated me was that they charged me a fee to use my Credit card. I spent over $100 and had to pay to use a card! And the gratuity was automatically added. I usually tip over 20%. You lost out on that one.