Cook Out - Anderson

Good and quick like always, my kids in 20s love taking Dad there because it reminds them of when all 7 of us would go there because we could afford it. Now we go cause we like it.

Both service and quality have really seem to have dropped off, despite the price going up.

Food is good as usual but this time was given the wrong order of my burger. The line was super long and I already waited 15 minutes to go back and exchange order; so therefore I was stuck with the order ?

Employee (manager on shift) tried to return bagged food to another lady myself after we had been given the wrong orders through the drive-thru. We both stated we had been in each other's bag, the food. We asked for our orders to be remade fresh since time had passed, our orders were in cars, another person's possession. When I explained the situation to the manager, she was quite inappropriate, standoffish, did not offer explanation, nor apology,

Ordered a big double tray with onion rings and cheddar bites; received a big double tray with burnt onion rings, 2 cheddar bites, and 6 holes burnt through the styrofoam.