Papa John's Pizza - Anchorage

The staff was quite rude to the delivery drivers and seemed very unprofessional. They said one thing and then acted differently. My experience was frustrating as we had a miscommunication, and since we couldn’t...

The pizza was great, but the customer service left much to be desired, especially when my order was incorrect. Although the pizza itself was tasty, the overall experience was tarnished by a frustrating situation caused by an online error. They seemed eager to resolve it, but the greasy cardboard crust was a letdown.

Our order was taken, but then it was canceled without any explanation. When we tried to call and inquire about our order, they kept hanging up on us. This is the most disappointing experience I've ever had...

I ordered a pizza for delivery, but the order never arrived. I waited over an hour, tried calling multiple times, and no one picked up the phone. The next day, I called again and was on hold for another 30 minutes without any response. I tried selecting the option to speak to a manager, but still no one answered. I then chose the option to place a new order, and someone finally answered, only to tell me they couldn’t assist me and redirected me back to the manager line. After another 20 minutes on hold, I finally spoke to someone. Eventually, my order was refunded, but the entire experience was incredibly frustrating and unnecessary.

The service at this restaurant was lacking, as some of the staff seemed poorly chosen and overwhelmed by the number of orders. However, the food itself was quite good and appropriate for the busy atmosphere, making it enjoyable for everyone despite the wait.