Kampai Sushi Grill In Hale - Altrincham

They haven't been open for a week now, however, they allow you to place orders online. We unfortunately ordered takeout for my wife's birthday and when I showed up all the lights were off and they weren't open. Haven't been able to contact them for a week and they still have my money and no sushi. Careful ordering online. Service: Take out

I ordered online and never got sushi as they have been closed for days. Careful ordering from them. Price per person: £60–70

Made a booking 2 days ago for 5.30pm this evening. Drove over from Liverpool with my elderly parents. Arrived to find the restaurant completely closed and boarded up. Absolutely abysmal. Why would you accept a booking if you are not trading? Went into shops either side of the restaurant and asked them and they said they had had people coming in for weeks now having had the same issue. Including people who had been charged for takeaway food and came to collect, to find the business is not trading? I am absolutely outraged. Tried calling the phone numbers for both Hale and Knutsford restaurants and neither number connected. AVOID AT ALL COSTS.

Fantastic place with lovely staff and great Japanese food (if only I could master sticks: Food: 5 Service: 5 Atmosphere: 5

They use a second company named Poke Fusion on Apps like Deliveroo. This allows them to serve low quality food and treat customer poorly without it impacting the review rating of Kampai. This isn’t a 4.6 rated restaurant, the quality of the food is slightly better than a Tesco meal deal. Avoid this company at all costs.