Jack's Pizza - Alton

Great pizza. Tested the Pittsfield store about 3 years ago. from the old goods store. Was a beautiful size at a fair price. very recommend :

You should probably put that down? re-shops have been refurbished because you just took money from me I wanted to buy a pizza for me and my crew, I come here to find out that the entire place is closed and that in Pittsfield also has new hours, so I can't get my money back, as well as the fact that my crew has no lunch now. Thank you.

We loved jackets and often order them. But after last night I will never order from them again!! I called an order, and before I could say something that I was put in control immediately (totally good with me) was stopped for 6 minutes and had to hang up for a second and call them back. The person who answered the phone again didn't let me speak and said, I can't take orders until I have the orders I already have, so I think I don't take your call! And this is on me! so we took our shop in Alton village Pizza, who like to take our order. We'll order them from now on. I understand that you were probably busy, and I would have waited as long as you needed to make our food, but your rudeness, was totally not called!

Pretty disappointed, I have been coming here for years now. Always enjoyed the the pizza. Tonight we drove to Alton to pick up a pizza we ordered. Get home to find that the pizza was burnt(overcooked). I called back to let them know and was very quickly told I was wrong. The pizza was a little on the brown side but that it wasn 't burned She was aware of the condition the pizza but she let it go. She obviously knew there was something wrong or that there was a possibility that the customer might have an issue because she knew exactly what pizza I was referring to. I was very annoyed at her initial defensive tone and insisting I was wrong. If I 'm going to pay almost 15 dollars for a pizza, I would like it to be cooked to my satisfaction and not look like a frozen pizza I left in the oven too long. I understand you are not going to be perfect every time. I would have been willing to have a discussion about it but her condescending tone just set me off. I and my family have been patrons for years, but tonight they lost a customer.

THE BEST PIZZA I'VE EVER HAD WAS FROM A GAS STATION...Well to be fair, Jack's in Pittsfield is also amazing, but it's a bit far from my home so by the time I get home from picking it up it's not as hot as I'd like it, but these guys and gals are slingin' legit pizza out of the corner of a gas station convenience store. I was pleasantly surprised to get a couple hot slices fresh out of the oven as I drove through town on my way up north. Definitely worth a stop in if you're passing through.