Fazoli's - Alton

Zac was fantastic and the customer service was exceptional. It's rare to find employees like him, and as a retail industry general manager myself, I can see Zac excelling as a part of management with the level of professionalism he demonstrated today. Keep up the excellent work, Zac!

I went to this restaurant for lunch and found the food and service to be enjoyable. My only issue was that the restaurant advertises a $6.99 lunch special that includes two items (spaghetti and a slice of pizza with a drink). My sister ordered those same items without asking for the special deal and ended up being charged nearly $13 for each item. It would be appreciated if the staff could pay attention to these situations and provide customers with the best value possible.

When did you begin adding red pepper flakes to everything? The garlic parmesan wings and the chicken ravioli were too spicy for me and my 4-year-old, so we could only eat the breadsticks. Neither dish should have been that spicy.

20 hot wings were delicious. Philly cheese steak ravioli was good. As usual, the bread sticks were awesome.

The best fazolis around! Jariah, Jordan, and Jessica were amazing and made sure our food was great. Even got us to go boxes. Highly recommend this place