Starbucks - Alpharetta

I am not a person who leaves bad reviews because everyone has his bad days. yet shannon (I believe her name) has proven me wrong, it is very consistent in a bad attitude. Every time I come in and see her, I know my day goes to an acidic start. I think they should treat others as they want to be treated, but they do so in a way. the other dame who works there is super sweet and I wish I knew her name, I am always happy to see her! I am surprised that shannon is busy because of the amount of complaining.

Barista making my drink handled the money and then kept grabbing my cup by the inside : .

I’m giving this 2 stars because there was one girl working there that was super sweet. There is one older women, my receipt says her name is Saina, but I saw another comment say her name was Shannon, but either way, she is SO extremely rude. I’ve gone there once and that was today and I can promise I will never go back to that location as long as she’s working there. My coworker says he has also had awful experiences with her.I’m never one to complain, because I understand people have bad days, but if someone is just so rude for no reason and my coworker has had many bad experiences with the same person on different occasions, I can’t hold my tongue. IF YOU DONT WANT TO WORK IN SERVICE INDUSTRY, DONT DO IT. It’s not that hard.

There is a rude older women, glasses, who’s named Shannon, seems to always have an attitude. She has me wait while she slowly cleans the counter, doesn’t smile, gets impatient with me a few times when I ordered in the past, throws my bagged food on the counter, and just seems so unhappy and just ready for me to get out her face. I’m getting a bit uncomfortable. Her whole demeanor is off everytime I go there and she’s working. Other family members of mines have experienced the same bad customer service from Shannon also, so I know it’s not just me.Other than that, everyone else is friendly. I do also wish they had the point system. But their foods and drinks are just as good, don’t have no complaints with their items

Very speedy service and great coffee. Would definitely go again.