Dunkin' - Alpharetta

We only stop in Alpharetta once or twice a year to visit friends who don't drink coffee! They recommended this location, and we've been coming here since it opened. Great service, friendly staff, awesome coffee, and such a cozy feel in the sitting area. We will stop here every morning of our visits to Alpharetta, now and in the future.

So I’ll start by saying the coffee and food isn’t bad but the service is. I just tried to order on the app and it was having technical issues so fine…. I went through the drive through. I ordered a medium iced winter blend with oat milk and brown sugar swirl, turkey sausage egg and cheese on english muffin, and sausage egg and cheese on english muffin. The food and coffee tasted good BUT they rang my coffee up as hot coffee and when I got to the window I was told they don’t sell winter blend iced. So why wasn’t I just told that when I ordered it? I would have just ordered a regular iced coffee? Then I heard the woman say that I changed my order at the window. I didn’t change it at the window? Don’t blame me for holding up the line when you didn’t communicate to me that you didn’t sell it iced when I said iced at the speaker. Bad service.

What a great team you have hear every day I go thru the drive thru and place my 2 LG hot caramel Macchiato and sometimes bagel minis and before I can say bagel mini they ask me... Great customer service.. And I'm just here out of town working... If I could give ten stars I would thank you

You would think a place that serves Donuts as their core business would not serve them like this. This is probably the fifth time this has happened to me as well as several other mess ups with my bagel orders (burnt, cold, not sliced, not toasted.... If you pass another location stop at that one instead.

Very bad service. It took a long time to prepare our order. Coffee and bagels were very bad. Wouldn't recommend.