Red Robin Gourmet Burgers And Brews

Four of us gathered to celebrate a birthday at my chosen restaurant. As soon as we entered, we noticed several upset customers leaving, warning us not to eat there as we would be ripped off. This set the tone for a negative experience. Our table, located near the bar, was sticky and clearly not properly cleaned. Our waitress, who also doubled as the bartender, seemed frightened and was impolite and loud. She acted as if serving us was a burden. When my husband received a bad beer and requested another, she became defensive and rude. The negative atmosphere persisted throughout our meal, and only improved when we overheard her behaving differently with another table. Despite this, my son still left her a generous tip she did not deserve. Overall, the experience left us disappointed and unlikely to return. On a positive note, the burger I ordered was delicious and well-prepared, and the fries were fresh and hot. The young girl who served us was exceptionally kind and polite. We understand that times are tough with understaffing, but this does not excuse poor service. One bad experience can easily deter customers from ever returning. Sadly, our experience at Red Robin has left a sour taste in our mouths.

And a new update. Just went yesterday. Wife?s and daughter?s salads were not up to par. What they call a grilled chicken sandwich was a small cold dry chicken breast on a roll with a couple pickles onions and lettuce on the side. My sweet potato fries were extra but the initial portion was maybe 10 fries and cold. And the second basket while a bit larger weren?t cooked properly basically just barely par fried. The place can be very hit or miss depending on who?s in the kitchen or how busy they are. We?ll see which way the rating goes if we go again. The size of their salads has been an issue for my wife in the past, but they've apparently resolved this issue. Her food was delicious and a good portion size. The wings are always tasty. And my Buffalo Chicken sandwich was good. Burgers are tasty as well. and the bottomless fries are a bonus.

Had a fun and delicious lunch with my grandson before our movie. I really enjoyed my turkey burger and he loved his bacon burger. We shared an awesome choc/van milkshake too. Service was spot on.

Great food, great fun atmosphere, with great service. It is the best chain restaurant. The restaurant is clean and organized and a pleasure to visit with a very caring and attentive staff. We recently called in a take out order with curbside pick up. I was happy to see service is on a high standard even with a take out meal with quality and fresh ingredients . We ordered two simple grilled chicken sandwiches, one on a lettuce wrap along with buffalo boneless chicken wings appetizer and everything was delicious, hot and fresh. Chicken sandwiches were moist and tender with fresh toppings and your choice of fries or another side option . It was fantastic!!! The order was perfect and exactly as I ordered with special instructions followed, which is nice to see with a take out meal. Prices are fair and reasonable and portions are very filling and satisfying. All the food was delicious. Many options and choices to choose from and I like that you can take any sandwich and switch out the protein to your liking or dietary needs.. The meal was very enjoyable . There is a nice large bar and all seating is very comfortable when dining in. Extensive menu with many choices as well as great dessert. Wonderful restaurant. I think way better than Applebee's. Keep up the great work. Loved it. Highly recommend.

Nice restaurant for causal dining. The waitress, Amal, was fantastic! She recommended a drink and it was amazing! She was attentive and so kind. Overall, the experience was a 10/10 and I?d definitely go back!