Cold Stone Creamery - Allen Park

Had my food delivered and there were multiple long pieces of hair in my ice cream…I had to throw it away that’s disgusting.

We're visitng from up north and don't have Cold Stones up there so when we're near we always stop- this was one of the only good experiences we had on our stay- the service was great despite the long line and the ice cream was perfect. Thanks for being the best service we got down here, seems to be rare.

Don't order anything from the girl named Taylor with glasses. She cuts all the portions in half. Forgets half of the stuff even after you tell her two or three times. She is so slow it took 20 minutes to make 3 ice cream. Then forget to make it right after being told 3 times how to. Then got mad because I said forget it.I just will pay for the 2 we had and forget the 3 one .

Don't order anything from the girl named Taylor with glasses. She cuts all the portions in half. Forgets half of the stuff even after you tell her two or three times. She is so slow it took 20 minutes to make 3 ice cream. Then forget to make it right after being told 3 times how to. Then got mad because I said forget it.I just will pay for the 2 we had and forget the 3 one .

I did a pick up order and in the email confirmation it says “Go Straight to Order Pickup At the Counter Tell a Crew Member You Ordered Online.” I waited at the front and nobody acknowledged me. They then cashed somebody out and tried walking away without acknowledging me. I had to tell them that I had an order for pick up that was already paid for. When I opened the bag they put two of my waffle cones at the bottom of the bag… They were obviously broken. Worst cold stone I’ve ever been to.