Jersey Mike's Subs - Allen

First time using this location since we moved near it order 2 meals girl behind counter never mentioned entering phone number for rewards then when asked she already cashed out order said it was too late but said I could enter code on receipt if I download the app but never gave me receipt so had to go back and ask for receipt no napkins no bag just handed wrapped sandwiches attention to deal is key to good customer service we will go back to Plano location where we never had a problem with food or service I suppose

The last two times that I have been to this location the sub rolls have not been fresh. Both visits were take out orders so it wasn’t noticed until I got home. In both cases the rolls were crunchy and not soft as they should be if they were fresh baked rolls. I sense that I got sub rolls that were left over from the previous evening as I picked up the sandwiches around 11:00 11:15 AM each time. It’s kind of disappointing to pay the prices charged and have to eat the sub open face style because how of stale/crunchy the rolls are.

You could tell when we walked in they did not really want to help us. But the dude did come take our orders and while they seemed annoyed that we actually wanted toppings they did make our orders correctly. Food was as expected. I will say they got busy while we were eating and their attitudes did seem to get better, so they might have been annoyed we interrupted their break. But I still shouldn't feel like I am an inconvenience as a customer.

I have visited this location a few times, but my last two visits have not been great. The turkey subs on my last two visits have not been up to their usual standards. There was very little turkey on the subs on my last two visits. Only one layer of turkey. For the price I paid, I expected to receive more turkey. I also ordered a Philly Cheesesteak and they managed to leave off the cheese. I will switch from Jersey Mikes to Jimmy John's.

This is one of the best Jersey Mike’s Subs locations in Texas!!!! They always make the subs perfect with exact amount of everything you need/want always FRESH!! My favorite is the #13 Italian Giant on white.Red is a great manager up there Jersey Mikes is lucky to have him!! I will continue going to this location FOREVER!!!! 5 Star rating if you want an Amazing sub with great staff/super clean location this is the spot!!