Chipotle Mexican Grill - Allen

I have often been at this point, and the food is always very good, the service is fast and efficient. Great place for a quick lunch or for sitting and enjoying!! Food: 5/5

Very small portions are served at this point. I think they want people to ask for extra portions. I was at other Chipotle locations because the food is great, but there is a difference in the portions.

This Chipotle location is so terrible that all personnel should be fired and this place should be shut down. I'm not usually so mean. And I usually don't make bad reviews. However, this place has repeatedly missed my supplements, only partial orders packed. I go on there because it's the only place near me and I'm lazy to drive. But corporate, you have to do something. Also, we didn't tell the staff about ice - my 7-year-old even said why they wouldn't do anything. And trust me, they weren't busy. There were maybe 1-2 customers in the line.

I came today during lunch placed an order 1 bowl (white rice, black bean meat) as a burrito (white rice, black bean meat) but after a few bites I realized that there was hardly any meat mostly rice, so I went back inside, explained it to the checkout that went to talk to him with the manager (Daniel Moya) who also did the person who made my meal, So when he came here to tell me that, he left me behind the next customer. She then went over unapologetic with a middle face repeated what she had said to him... I then opened the Burrito showed her “infact” barely meat... At this point, I am annoyed as if I'm paying $35 at noon, so the way the store manager treats me as a customer really... I told her that this is not the way you treat a customer....then, when other customers also connected to me when they started to see what happened I literally throw the rest of the burritos into the garbage They know that I will share this with the public.... TERRIBLE way to treat customers

What has happened to customer service? I work in the hotel industry so I get that dealing with people can be difficult, but that doesn’t excuse rude behavior.My husband is a restaurant manager. We get it. But this was my second time at this location. I’ll drive down to Plano from now on because every time I come here the girls (Jasmin) was one of them; always have an unproved attitude.. so unnecessary. 10.23.22