El Rancho Latin Grill Alexandria

Sooo refreshining .. I love it , the Best food and drinks in the area!!!

DO NOT RECOMMEND: Ordered ahead on DoorDash and the order took 35+ mins to prepare two tamales and one pupusa. They would not pick up the phone when I called. I arrived at the store and picked up my meal ....and there were no pupusas. Went back into the store and waited an additional 15 mins for one pupusas with no discount, refund, or any effort to make up for the fact it took so long and they still messed up the order.

Ordered a quarter chicken combo meal. The chicken was almost as cold as the Cole slaw. The chicken skin was hard and tough. The chicken meat was dry. The food was so bad I couldn’t finish and threw the rest in the trash. I highly recommend going someplace other than here.

The server was polite and did a good job. I ordered the grilled chicken salad with pico de Gallo rather than salad dressing for a very low far lunch.

Employee chatting with a person and ignored me waiting in line!