Keva Juice - Albuquerque

I came in around 740ish pm definitely need to work on customer service. I've ordered multiple times before I've always gotten protein on my smoothie. For the first time I got charge for it even though the website clearly states free supplement. I told the cashier girl she said she had to charge me whatever was running late for work so I paid for it. Then they said the smoothie I ordered they didn't have the base for it. So I asked if I could change to a different drink then both girls said no. That I had to get that drink nothing different. My smoothie was the worst without the base in it.

I work near this location. The young ladies who work here, namely the one with the super long nails; have absolutely no hustle. It seems as if she is too melancholy to do her job. Does not greet patrons upon walking in. I have never seen someone work that slowly in my entire life. I'm definitely not a Karen, but based on the other reviews about this location, I'm not the only one who feels this way.

No customer service at all, no greeting as customers entered, busy with “other stuff”. Employees definitely need more training, no enthusiasm to be at work at all

If I could give this a 0 star I would. This place is DISGUSTING!!!! the restroom looks like it hasn’t been cleaned in months, I ordered a smoothie and a bowl and the manager who took my order was rude and not patient with me at all. the smoothie was watery and just overall gross. The manager who made my bowl scooped water out of where they put the ice cream scoops and put it in my bowl to soften the acai, after blending she proceeded to top my bowl without gloves!!!! I was in complete shock. If this is how the employees are trained this place is a major health code violation and needs to be inspected or shut down IMMEDIATELY! I will not be coming here again this place is a joke and so is the management do not waste your time or money here.

Terrible service! I don't ever write bad reviews but this was a terrible experience. The girl was sniffing my drink after she put it in the cup. She called out my order and I was walking up to get it and she called it again and rolled her eyes and said something under her breath. I was still very nice and respectful cause you don't know what someone is going through but this was just flat out being an ****.