Dairy Queen Grill Chill - Albany

Your new ice cream sycks and your booths need to be bigger.

Customer service was horrible! There was a girl at the window who was so rude and rolled her eyes at me. I told her, that she could improve her customer service and she said ok and slammed the window door.

This Dairy Queen is a joke every time we go there they half our food and it’s cold and gross. Seriously over going to this Dairy Queen. Last time they said they’d send us coupons for giving us half filled drinks half filled fries never saw them. Highly don’t recommend this joke of a restaurant. Got a medium fry and this is what we got. Horrible for a local place!

Every time I go there they seem to mess up my order one way or another. And The fries are always saggy. It just really disappointing

Sunday afternoon, I stopped on at 80° day for ice cream. I was not greeted when I entered and walked up to the counter. The girl had an earpiece on, and I didn't know if she wanted to serve me or not, as she just stood there at the register doing nothing.. There was a gentleman filling syrup containers on the counter, and it was a little unorganized! I ordered a simple strawberry shake, and another girl was yelling at people in an abrupt manner. The atmosphere was interesting, to say the least. I've always liked this location since I was a kid. So hopefully next time it will be a better experience!!Parking: The parking lot wraps around the building in a u-shape. But the drive-thru line of cars, blocks people from reversing out of their parking space.