Pizza Hut - Airway Heights

I was very disappointed in my service this evening. A call was made at 8:10 took over an hour to deliver and a miserable situation and horrible customer service. I wish I could leave a 0 star rating or negative star rating because because what I was told was an absolute lie and this order was a waste of my valuable time. I did not appreciate after all the trouble that there was not even a sincere apology or anything that they could do for us. I highly recommend not going to this Pizza Hut ever again because of the service I experienced this evening along with being disconnected on phone calls and a long line of following disappoints.

Barely any body to find to ask about your order that was supposed to be done before I arrived. Waiting times are horrible.

Did my order online with an estimated time for my food to be ready was 15 minutes. My family and I ordered just two large pepperoni pizzas from a promotion Pizza Hut was running as an LTO (Limited time offer). Showed up around 20-25 minutes after putting in order. Although the manger-on-duty was charismatic and a pleasure talking to, my food still wasn't ready. 10 more minutes go by... still not ready. The business seemed moderately slow being around 10pm on a Tuesday night. I get our order and head home with our hot food. Only to find out that it was made incorrectly. Double check my order information online. I put our order in correctly, just a blunder on their part. I get it. Accidents happen. But when one pizza is made correctly and the other was: mushrooms, chicken, and buffalo wing sauce, that's not even close. Especially when the restaurant's dead. My bad not the order before leaving, but I shouldn't have to, right? All in all food was decent. The place appeared very clean. And the ambiance was what you'd expect at a Pizza Hut late, on a weekday.

I don't care what anyone says Pizza Hut has some of the best pizzas, and if I'm being honest, they definitely have my favorite wings around where I live. My family and I stopped in for lunch and shared pizza, wings, and breadsticks on a Saturday afternoon, and our server was great. His name was Issac, and he was attentive without being annoying and very nice. We were served quickly, and the price was actually decent considering all we had. All in all, I was happy with my experience here. I mean, they even serve beer. You can't beat that!

Desiree was an excellent host. Grate place to eat and enjoy time with family.