Swiss Chalet - Airdrie

We had a coupon and neither of us could remember what Swiss Chalet was like so for something different we went to the one in Airdrie for an easy chicken

Love the variety on the menu and kids had a great choice Was so disappointed with the food .

Worse service ever! Wait staff walk around like they're on holidays in the Caribbean with no care in the world.

In the last week-EditWe went there on Friday evening for dinner. Upon parking, I noticed this restaurant's parking area only half-occupied. Strange I thought, as it is usually filled to capacity on weekend evenings. We entered and there was nobody at reception to meet and greet us. Waited for 5 minutes and still nobody, so we decided to seat ourselves. The table we selected was very dirty, so off to the closest server station I went to retrieve some napkins and started cleaning the table myself. Then suddenly a waitress finally appeared on the scene and promptly produced a cloth and continued cleaning the table. No "good evening", no "hello", no apologies whatsoever, no "your server will be with you shortly", not a single word. Just a complete screw you attitude conveying why are you bothering me with your arrival! She left abruptly after the table was clean and we took our seats. Waited for 10 minutes and nobody arrived to take our drink orders. Just nothing! We vacated our table and went across to Five Guys where the service was friendly and the food excellent and we thoroughly enjoyed our meal there. As previous regular visitors to Swiss Chalet in Airdrie, we will never return to this restaurant. Now I understand the half-empty parking lot. Avoid this restaurant at all costs, you will only be very disappointed. What a complete disaster! And to think somebody is paying a manager here to destroy this business so effectively.

It was my wife and me to have experienced great food and service at this location on June 4, 2017. We were with another couple of long time friendship. Our Server, Pamala B. was so very cordial as she took our orders. Yes, she suggested a few others items to excite our pallets. She explained our choices to us in a very definitive manner yet with no intimidation. We certainly appreciated her kindness. Our orders came table ready and correct placement. Thank you so much, Pamala B. We were visiting Calgary for a few days and this was our choice for dinner that afternoon after attending church, The First Alliance Church. Oh, I forgot to mentionon the front door staff were very welcoming to us, too.