Zaxby's Chicken Fingers Buffalo Wings

I just ate lunch for here, the food was good ??. I got the 5 piece boneless wings and fried pickles.

Didn't complete the order. Drive thru took too long. Food was good.

Did not get all of my order. Went inside to show that I didn't get all of my order. Showed guy my receipt, and he ordered what was missing. Waited 15 mins. The guy came back from bathroom and asked if I was still waiting for my cheese bites. Watched order after order of cheese bites go out the door. Told him I waited long enough and was leaving. Didn't give me my money back. Worst customer service I have ever witnessed.

This is absolutely the worst Zaxbys in the CSRA. I usually avoid at all costs but tonight I wanted Zaxbys and this one was the closest and I hadn’t been in awhile so I thought I’d give them another chance. Every single time I come here I get the same thing. My wings are ALWAYS half tossed in sauce and I’m mostly eating a dry boneless wing and I ALWAYS ask for extra seasoning on the fries (even the extra seasoning is a normal amount at this store) and 9/10 I don’t get the extra seasoning. Tonight’s dinner tasted horrible. Like unseasoned, dry nothing. Also don’t get me started on the chicken bacon ranch fries…. That’s mostly dry fries with chicken pieces thrown on top, maybe 3 small pieces of bacon, and MAYBE a small sprinkle of cheese. Horrible. My kids even complain about it.

The new building is beautiful and spacious. Food is always good.