Sapporo Excel Tokyu - 札幌市 日本

Our second time in Unwind and we have enjoyed our stay. Nice and very hospital hotel with free wine tasting in the bar every evening, good breakfast in room service with tasty soups and very friendly service. Rooms and furnishing are a little bit outdated but they fit to the entire atmosphere of the hotel. See you next time Unwind Team

It's our 1st time staying at Unwind Sapporo. We stayed for 1 night, 24th Jan 25th Jan 2023. It's a small, warm and cosy hotel with very friendly and accommodative staffs. Rooms are small but it's expected in most hotels in Sapporo. The entire property is very clean and looks like its been newly renovated. We had to change our room to a Family Suite in order to accommodate our 3 large luggages! Although for a family of 3, the Twin bed bedroom would be enough. The room is cosy comes with a kitchen area and a cute whistling kettle! : Room comes with breakfast, which was really good. Breakfast was brought up and placed outside the door. Our breakfast that morning was Corn Potage with vegetables and potatoes, served with french bread and juices. It was so yummy! : The Bar upstairs is a nice area. Wish we had more time to enjoy the Bar and couple of drinks. As for location, it's about 10 minutes by taxi to Sapporo Station. We wish we stayed a few more days to explore this little cosy hotel!

I stayed for a total of 4 nights while in Sapporo from 24th December until 28th December 2022 1) Strategic location one station away (Nakajimakoen) from Susukino shopping district. Also within walking distance 300 350m from the hotel to the nearest subway station and Sapporo Shiden (tram). Also quite quiet location as it’s not located along the main road. 2) The hotel despite its small size was quite comfortable and have room to accommodate 5 of us two super single bed, one bunk bed and one sofa. However luggage space might be limited to one has to be creative. 3) They provide the most comfortable pajamas that we’ve ever worn during Hokkaido trip. 4) The service team was helpful to help us book restaurants that we wanted to go, as well as booking taxi. 5) 10th floor is where their Bag Ignis is located … free flow of wine and drinks for guests from 5pm until 6.30pm everyday. Hot food (chargeable) also provided. 6) Breakfast in the form of Soup of The Day, French bread, butter and small pack of apple/orange juice… all delivered to your room’s doorstep in steel basket. Big eater may find it insufficient and have to eat outside.. any extra food can be ordered via their online website at extra cost (of course). We found it quite difficult to eat together because of the limited space in the room. 7) Convenience stores are always around the corner but need a few minutes walk.

A lovely spot, soul warming fire, excellent little rooftop bar with friendly staff pouring a great whisky

This hotel is a great idea, it is cozy in some ways (the welcome drinks in the foyer were lovely, and the decor is great. , but unfortunately the down sides were quiet big. The hotel has obviously been newly fitted out from an old hotel and a lot has not been updated. The rooms were extremely noisy with the sounds of other patrons upstairs. We were woken every morning and night by loud thumping. The room was also extremely warm with no controlled air conditioning (only an old switch that didn't seem to do much meaning we had to open the window at night, being -5 and snowing this was frustrating. Cords were hanging out of the television when we arrived and some of the corridors signage had been pulled off the walls. The bar upstairs is very well decorated and looked cozy on the photos, but on arrival the staff were not very welcoming, it was very cold even with the fire on and it unfortunately lost it's charm because of it. The breakfast soup was interesting but half of the days we did not get any information about what we were eating. I did really want to like this place but parts of it just did not have the warmth and charm that I would have hoped it would have. With a few changes I think this place could be great.