Starbucks - Wilsonville

What a beautiful building. Such an improvement to what was there. It fits so well in the town. I like the outdoor sitting area. What I did notice as I drove by slowly checking it out, as there's no garbage outside for customers. I went through the drive through which was quick and got me thru fast. I was the only one in line. I will say as a daily customer and do live in another city, being used to their customer service, that here in Wilson like they have their drivers in and out with not much to say. I think a little more of a conversation would help customers to come back. Especially when there's no one behind you. For me...that would bring me back. But i couldn't give a try review with a busy day, but from being a new customer...it was beautiful and I was in and out. Meal type: Other Price per person: $1–10 Service: 4 Atmosphere: 5 Recommended dishes: Mocha Cookie Crumble Frappuccino Parking space: Plenty of parking Parking options: Free parking lot

One of the worst customer experiences I’ve had at Starbucks. Anna was less than stellar, kinda short and snide tbh. My drink, a venti with 6 shots, somehow was still 3/4 dairy product. So I was cheated money, and treated poorly. Service: Take out Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

My husband usually gets his drink 3 times a week at this location. On Monday, he came and got his drink like usual. After getting the drink, my husband politely told the server “Thank you, sir”. The server has told my husband that because my husband used “Sir”, my husband has misgenender “him/her/them”and my husband should just say thank you. We didn’t know how we are disrespect “him/her/them” when it is politely way as “thank you, sir”. Is saying thank you disrespect, should we just grab the drink and go without appreciating the person who servers us?? We like this location but not sure we want to come back. Service: Take out Meal type: Other Price per person: $10–20 Food: 4 Service: 1 Atmosphere: 3 Recommended dishes: Mocha Cookie Crumble Frappuccino

Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

I want to be constructive, but it seems like no one here knew what they were doing or they didn’t have a manager. We ordered six drinks, one was the nitro cold brew. After sitting there for a few minutes they tell us they can’t do the nitro. He doesn’t normally come to Starbucks so he wanted something similar and she wasn’t able to make any suggestions. He changed his drink, then she ends up saying all they had to do was change the cold brew? Did she mean the nitro? Then why didn’t he get the drink he ordered instead of the one he didn’t particularly want? When we were handed the drinks they were spilled all over the sides. I get that it can be stressful but the employees really need to be aware of what they are out of, what similar suggestions to make, and how to manage their time and service. Worst Starbucks experience I’ve ever had (considering I’m 25 and have been going to Starbucks my whole life) only reason I made this post. Make sure your employees know what is going on!!! We just want some damn coffee made right lol Service: Take out Price per person: $20–30 Food: 2 Service: 1