Charleys Philly Steaks - Willow Grove

Ok. Found a hair in my food. The Philly cheese steak looks pretty poor. The taste of the food not fresh and the employees instead of talking to customers they are talking to each other. Food is over priced. I also don't like people talking on my food that is just disgusting.

Food is okay, not eating from here again because they don?t have good customer service. VERY RUDE

I always enjoy coming here with my husband, especially with how quickly the workers are and the same rotation of people so my food is usually consistent. Today, around 12:30ish or so, there was a young lady there who had the UGLIEST attitude. Wasn?t paying attention to what my husband and I were saying and then was absent minded, didn?t take my husband?s order when I told her to add him to my order, PUT EVERYTHING ON THAT WE SAID NOT TO PUT ON, and ran my card twice. I had my husband check the bank account to ensure she didn?t purposely run it twice. She was hella rude, definitely won?t come here if she?s going to be on the register. Please management, take her off register or train her for customer service skills. Ive worked in customer service too for quite some time and you definitely lose customers with people like her.

It?s the best place The employees are helpful and good behavior The food clean Good quality and quantity The place is clean and organized

I Love the fries. You get to put your own seasoning on the fries. Awesome ?.