Waffle House - West Columbia

This is the best spot for a late night snack! The waitress was very attentive and made our experience enjoyable.

During my visit on 4/2/24 between the hours of 6-7 am, there was a particular employee named Gabby who was constantly on her phone and not putting in much effort at the restaurant. When asked about this behavior, other workers mentioned that being on the phone was not allowed, but Gabby seemed to keep getting away with it. This kind of behavior is unacceptable and lowers the overall morale of the establishment. If I were in management, I would review the security cameras to assess the work ethic of the employees and take appropriate action to address any issues.

This waffle house is the best I've ever visited. The chef is fantastic and the waitstaff is very friendly, even at 6 AM.

Went there after being at the hospital with a sick spouse. The waitress was amazing and was doing everything from taking care of customers to emptying the garbage. The cook, was on his personal cell phone 98 percent of the time and was in a very foul mood. He went from just giving the silent treatment and banging the pots around to slamming the fridge doors, throwing things on the floor and generally acting like a toddler having a temper tantrum. He kept going out and sitting in his car between customers and every time he came back inside his mood was even worse. The waitress was even making apologies to the customers for his attitude. They need to get rid of this cook before he runs the customers off with his nasty attitude.

There was this one lady who had screamed and came at me for saying something to my friend when she had no business worrying about me. She was really disrespectful and don’t like the way she same at me.